When you book with New Image detailing, you should read and agree to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein.
We require access to water for our detailing services. If you do not have access to water please call us at (706) 960-6767 so we can find a solution.
You may reschedule or cancel any appointment up to 48 hours before the due date. However, inside of the 48 hour period, a $40 fee is charged to compensate our technician. New Image Detailing reserves the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service free of charge. Any claims must be filed within 24 hours of the completion of the service by phone call or text message (706- 960-6767). Pictures of the area must be texted to (706) 960-6767 within 24 hours of the claim being made.
New Image Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with your car detailing specialist. All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes. Any damage claims as a result of cleaning will be limited to the cost of the service
Bookings are charged upon completion of the service requested. New Image Detailing accepts cash, debit, checks, venmo, and Credit Card. Any Card Declined will lead New Image Detailing to ask the customer to find a solution for the payment of the service provided.
This release authorizes New Image Detailing to take photos of your vehicle for client file and social media pages. All photos taken are the property of New Image Detailing, LLC. We welcome you feedback good or bad.
Due to traffic or exceptional circumstances, our technician might arrive late. Please allow a 30-90 minute arrival window. New Image Detailing shall do its best to let you know about any delay.
